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Frequently asked questions

Frequently asked questions, we integrate them into self-service Q&A.
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What types of elevators and escalators do you offer?
We provide a wide range of elevators and escalators, including passenger elevators, freight elevators, home elevators, villa elevator, dumbwaiter lift, service lift and commercial escalators. Our solutions are designed for residential, commercial, and industrial buildings, ensuring safety, efficiency, and durability.
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How do I choose the right elevator or escalator for my building?
The best choice depends on your building type, usage needs, space availability, and budget. Our experts can help you select the ideal system, considering factors like load capacity, energy efficiency, and safety features. Contact us for a free consultation.
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Are your elevators and escalators compliant with international safety standards?
Yes, all our elevators and escalators meet or exceed ANSI, ASME, and ADA safety regulations. We prioritize passenger safety by integrating advanced features like emergency stop buttons, automatic braking systems, and remote monitoring capabilities.
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What is the lifespan of an elevator or escalator?
With proper maintenance, elevators typically last 20–30 years, while escalators can function efficiently for 25–35 years. Upgrades and modernizations can further extend their lifespan and improve performance.
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Do you provide elevator modernization services?
Yes! Our elevator modernization services enhance safety, speed, and energy efficiency. We offer control system upgrades, new cab interiors, improved lighting, and advanced safety features to meet modern standards without requiring a full replacement.
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What should I do if my elevator or escalator stops working?
For elevators, passengers should remain calm and use the emergency communication system to contact assistance. Building managers should call our 24/7 emergency repair team for immediate support. For escalators, if an issue occurs, shut down the unit using the emergency stop button and report the problem to our service team.
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Do you offer warranties on your elevators and escalators?
Yes, we provide comprehensive warranties covering parts and labor. Our warranties vary by product type but typically range from 12 to 24 months. Extended maintenance plans are also available for long-term protection.
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Can I retrofit an elevator into an existing building?
Yes! We specialize in custom elevator installations for older buildings with limited space. Our engineers assess your building structure to design a safe and compliant retrofit solution that meets modern accessibility standards.
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Why choose your company for elevators and escalators?
We are a trusted elevator and escalator provider with:
✅ High-quality, durable products
✅ Certified safety standards compliance
✅ Energy-efficient and cost-effective solutions
✅ Experienced installation and service teams
✅ 24/7 emergency support and maintenance
Let us help you find the perfect elevator or escalator for your needs! Contact us today for a free consultation.
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